Services & Warranty
Our Services
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At A&V Comfort Solutions, we specialize in providing high-quality, code-compliant comfort systems designed around efficiency, reliability, and long-term performance. Every installation is performed by trained technicians who follow industry standards including EPA, NFPA 54, NFPA 58, local code, and manufacturer specifications.
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We offer a full range of heating, cooling, and gas services:
Heat Pump Installation
We install high-efficiency cold-climate heat pumps designed for Maine’s weather.
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Our installations include:
• Proper sizing based on home layout and heat loss
• Professional refrigerant handling
• Clean electrical routing and line-set covers
• Condensate management
• Customer training on system use
• Support with Efficiency Maine rebates when available
Gas Piping & Conversions
We design and install gas piping systems for residential applications including:
• Propane piping (underground and aboveground)
• CSST, copper, and black iron systems
• Full regulator assemblies
• Appliance tie-ins and conversions
Every gas job is pressure tested and documented for safety.
Gas Appliance Installation
We install a wide variety of propane-fired appliances including:
• Fireplaces & gas stoves
• Ranges & cooktops
• Clothes dryers
• Garage and shop heaters
• Generators and standby systems
We provide safe installation, leak testing, and startup.
Fireplace Service & Maintenance
Whether you need an annual cleaning or a full installation, we can help.
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Our fireplace services include:
• Full inspection and cleaning
• Burner and log replacement
• Glass and gasket replacements
• Operational adjustments for optimal flame pattern
• Safety testing and carbon monoxide checks
Generator Hookups
We provide code-compliant propane piping for standby and portable generators.
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This includes:
• Regulator sizing and placement
• Proper inlet and shutoff valves
• Stable supply for high BTU demand
• Full leak checks and documentation
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Our Commitment to Quality
We believe in clean, safe, and professional work. Every system is installed as if it were in our own homes. We use high-quality materials, avoid shortcuts, and follow a “right the first time” approach.
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What you can expect from us:
• Transparent pricing
• No pressure sales
• Clear communication
• On-time appointments
• Clean job site and tidy work
• Lifetime support for our customers
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Warranty & Protection
A&V Installation Warranty
All installations by A&V Comfort Solutions include our standard workmanship warranty:
Workmanship Warranty
• 6 month Warranty on labor for all installations and service
• Covers installation-related defects, leaks, or failures caused by workmanship
• Includes any adjustments required to meet expected performance
This warranty is provided directly by A&V Comfort Solutions and is separate from the manufacturer’s warranty.
If there is a workmanship issue — we fix it at no cost.
What’s Covered
• Fittings, connections, and material quality
• Improper sealing or gas leaks caused by workmanship
• Line-set issues caused by installation practices
• Improper regulator setup or pressure issues
• Support or corrections needed due to installation error
What’s Not Covered
We believe in being honest and clear about exclusions:
• Damage caused by homeowner modification
• Lack of maintenance or neglect
• Storm, flood, fire, or acts of nature
• Manufacturer defects or recalls
• Electrical issues not installed by us
• Normal wear on components (gaskets, igniters, filters, glass, batteries, etc.)
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Manufacturer Warranties
Every product we install includes the manufacturer’s warranty.
These vary by brand and product type.
Typical coverage includes:
• Heat pumps: 7–12 year equipment coverage
• Fireplaces: Limited lifetime on firebox, 1–2 years on components
• Regulators & piping components: varies by manufacturer
• Gas appliances: 1–5 year coverage depending on model
During installation, we provide the warranty paperwork and help register equipment when required.
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Service After Installation
We don’t disappear after the job is done.
We offer:
• Annual maintenance & performance checkups
• Leak testing and safety inspections
• System tuning to improve efficiency
• Gas appliance cleanings
• Priority support for existing customers
Customers who purchase an installation from us always receive priority scheduling for service.
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How Warranty Claims Work
If you ever experience an issue:
1. Contact us by phone or email
2. We schedule a technician visit
3. We diagnose the issue
4. If covered under our workmanship warranty — we repair it at no cost
5. If it’s a manufacturer issue — we help process parts under warranty
We never leave you to deal with manufacturers on your own.